Acceptable Use Policy

1. Prohibited conduct

Customers and their Authorized Users must not:

Use the Services for unlawful discrimination, harassment, retaliation, or decisions based on protected characteristics.

Use AI outputs as the sole basis for consequential employment decisions where prohibited, or bypass required notices, audits, accommodations, appeals, or human review.

Upload data without authority or collect, scrape, enrich, or contact persons in violation of law, contractual restrictions, platform terms, or privacy expectations.

Send deceptive, unlawful, unsolicited, or abusive communications; ignore opt-outs; spoof identity; use misleading subject lines; or omit legally required sender information.

Upload malware, exploit vulnerabilities, evade limits, disrupt systems, probe other tenants, or access accounts/data without authorization.

Reverse engineer, copy, resell, sublicense, or use the Services to build a competing product except where law cannot restrict such activity.

Process highly sensitive data, children's data, government identifiers, medical data, precise geolocation, biometric data, or protected-trait data unless expressly authorized in writing and legally supported.

Generate fraudulent job listings, impersonate organizations, conduct phishing, or misrepresent opportunities, compensation, or identity.

2. Outreach requirements

Accurately identify the sender and organization.

Use truthful subject lines and content.

Include a valid physical postal address and a clear opt-out mechanism for commercial email where required.

Honor opt-outs promptly and maintain suppression lists.

Use reasonable sending volumes and protect domain reputation.

Do not contact individuals on customer-specific suppression or do-not-contact lists.

3. Enforcement

Provider may investigate suspected violations, remove content, rate-limit features, suspend accounts, preserve evidence, or report unlawful activity where appropriate. Where practical, Provider will provide notice and an opportunity to cure. Serious, repeated, fraudulent, discriminatory, or security-threatening conduct may result in immediate termination.